Location- Jaipur Experience: 3 to10 years in Banking/Collections/Bpo Operations Shift- DayKey Responsibilities: -Oversee the day-to-day operations of the banking collection process, ensuring smooth workflow. Monitor collection strategies and implement process improvement to enhance efficiency and recovery. Lead monitor and manage a team of collection agents to acheive targets and maintain high productivity. conduct performance review, set KPIs and provide regular coaching. Strong Leadership and people management skills expertise in banking collections, recovery and debt management. hands on experience with CRM and collection tools.
Job Title
AM Ops