Job Title

About the Company - Sunrise Naturals Pvt Ltd, a Leading processor and Exporter of fruit pulps and concentrates is seeking a skilled business Analyst to bridge the gap between our internal teams and the Salesforce implementation agency. The candidate will possess deep understanding of business process mapping and CRM workflows with hands-on experience in Salesforce implementation projects. About the Role - Understand the document existing sales & marketing and customer service process Translate business requirement requirements into detailed functional and technical specifications for the sales force team Collaborate with stakeholders Directors, Sales/ export teams) to gather inputs Ensure the CRM solution is aligned with the business goal, exports compliance, and reporting needs Participate in configuring reviews, user acceptance testing (UAT) and training documentation Act as the primary point of contract between Sunrise Naturals and the implementation agency Recommended process improvements and automation opportunities within the CRM scope. Preferred Skills and Qualifications : Proven Experience in Salesforce implementation Strong analytical and communication skills Background in B2B sales, exports Ability to work independently and meet tied deadlines Comfortable interacting with senior leadership and external vendors