Job Title

HCLTECH MEGA WALKIN DRIVE FOR FRESHERS 2024 PASSEDOUT FROM 1-APR-25 TO 5-APR-25Walk-in Details:Interview Date - 1-Apr-25 to 5-Apr-25Interview Timing : 11:00 AM to 2:00 PMInterview location : ETA 3 - HCL Navalur - Block 2, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu, 600130Note:***BE/B.Tech Graduate not eligible for interview**HR Contact: Nandhinee/VishnuJob Description:We are seeking a dedicated and customer-focused individual to join our team as Banking process This role involves providing exceptional support to our UK-based customers during their working hours.Key Responsibilities:- Respond to customer inquiries and issues via email in a timely and professional manner. - Resolve customer complaints and provide appropriate solutions and alternatives. - Maintain a high level of customer satisfaction by ensuring all interactions are handled with empathy and efficiency. - Collaborate with other departments to resolve complex customer issues. - Keep accurate records of customer interactions and transactions. - Follow communication procedures, guidelines, and policies. - Stay updated with product knowledge and changes to provide accurate information to customers.Requirements:- Proven customer support experience or experience as a client service representative. - Strong written communication skills in English. - Ability to handle multiple tasks and prioritize effectively. - Familiarity with CRM systems and practices. - Strong problem-solving skills and attention to detail. - Ability to work independently and as part of a team.Benefits:- Competitive salary and benefits package. - Opportunity to work with a dynamic and supportive team. - Professional development and growth opportunities.Perks and Benefits :MNCCab facility (two way) (Upto 30 Kms Only)Salary : great in the industryExcellent working environmentFree Cab for female employeesInternational TrainersWorld class exposureHow You'll GrowAt HCL Tech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.Why UsWe are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees.Our company is extremely diverse with 165 nationalities represented.We offer the opportunity to work with colleagues across the globe.We offer a virtual-first work environment, promoting a good work-life integration and real flexibility.We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark.