Job Title

Objectives: • Ability to place orders in the SAP system • Strong problem-solving skills and ability to follow-up on issues • Expertise in working with SAP and other related tools • Collaboration with other departments within the company Roles & Responsibility • orders in the SAP system • Identifying and resolving issues related to orders • Utilizing SAP and other system tools to manage orders • Collaborating with other departments within the company to ensure timely and accurate order fulfillment • Communicating effectively with customers to understand their needs and provide accurate information • Following up on orders and providing tracking and status updates • Adhering to company policies and objectives • Self-motivated and able to take ownership of responsibilities. Education : Bachelor Degree Language : Strong proficiency in English, both oral and written Schedule : On Call Monday through Friday – 9hrs. Shift window 5:30pm – 5:30 am IST Experience : 2 years experience in Order fulfillment / Order to Cash process International voice calling Skills : Strong customer service orientation • Attention to detail and ability to multitask • Strong communication skills, both verbal and written • Team player with a positive attitude • Ability to handle technical product orders • Strong problem-solving and critical thinking skills • Able to work in a fast-paced and high-stress environment • Sense of urgency and ability to prioritize tasks effectively Knowledge : SAP and Ms. Excel