Job Title:- Field Service RepresentativeResponsibilities:-Undertake all customer support tasks to maintain the system assigned.Operate efficiently to conclude all on site installation, repair, maintenance, and test activities.Guarantee that the work progress accurately follows the agendaPerform troubleshooting and strive to resolve issuesProduce frequent and analytical service reportsAdhere to company’s given rules and regulations in EHS and other policies.Good attitude in terms of team management & CRM.Discern customer needs and offer advice or recommendationsFormulate relationships of trust with customersMust Have Top Skills:1. Chemistry understanding2. Technical acumen.3. TroubleshootingKey Skills:-Proven experience desired for a Field Service RepresentativeAbility to manage and preserve technical equipmentGood knowledge of report making, troubleshooting.Ability to easily acclimate to operate the unit single-handedly and guidance of immediate manager.Accustomed to using mobile tools and applicationsEducation:- B.Sc. / M.Sc. in Chemistry or B.E./B.Tech. in Chemical Engineering
Job Title
Field Service Representative