Job Title

Position Title: AVP_Change Management (P&C Domain) Location: Gurugram What you’ll be doing: ∙Act as a single point of person for client for project / program success ∙Develop and implement change management strategies to support operational / IT change ∙Coordinate change management activities across various departments to ensure alignment and smooth change adoption ∙Conduct impact analysis to assess the effects of changes on business operations and identify key stakeholders. ∙Create and deliver training programs to prepare employees for changes. ∙Monitor and evaluate the success of changes, using metrics to measure impact and effectiveness. ∙Identify and manage risks associated with changes to minimize potential negative impacts. ∙Ability to landscape business / customer needs to an execution plan. ∙Support communication efforts by designing, developing, and managing key communications elated to changes. ∙Facilitate post-implementation reviews to ensure changes are successfully integrated and to dentify areas for improvement ∙Proven ability to manage IT Change management initiatives for Execution, adoptions ∙Understanding of SDLC (Software Development Life Cycle) is must. ∙Identify and implement improvement projects impacting people, process, and tools across different capabilities. ∙Ability to work with various Business, IT / Tech & support groups to drive the project. ∙Proven capability to handle complex project implementation within stipulated time. ∙Ability to nurture client relationship to managed project delivery. ∙Engaging with teams at company and client to understand current state and desired future state of their processes/businesses to be able to contribute to carving out long-term strategic initiatives. ∙Develop and maintain an exhaustive project plan for assigned projects. ∙Find critical path and define project success criteria for assigned projects. ∙Liaising with various stakeholders and process owners to ensure proactive and smooth flow of communication. ∙Ability to manage various internal / external conflict to manage on time & quality Project delivery. ∙Leading weekly project review calls with both internal and external stakeholder ∙Preparing / report project status periodically ∙Ability to provide thought leadership in managing unique challenges pertaining to People, process & Tool. ∙Ability to manage conflict within team or external stakeholders to ensure that project / Program are deliver as per business / customer expectation What you’ll bring to the team: ∙Should have an overall experience of more than 15 years and insurance industry experience of more than 5 years. ∙Experience in handling multiple projects and driving large change management ∙Experience in handling team of project managers ∙Ability to identify risks, develop, execute mitigation plan, and drive completion. ∙Excellent written and verbal communication skills. ∙Basic understanding of business operations ∙Agile Scrum/PMP Certification/ Prince 2 (one of them) ∙Preferred Skills: Insurance Certification (e.g., CII or INS/CPCU) Lean / Six sigma trained or certified (preferred) Proficiency in MS Excel, MS PPT, MS Visio, MS Word