Job Title: Salesforce Effectiveness Manager Job Summary: We are seeking a highly experienced and analytical Salesforce Effectiveness Manager to monitor and enhance the performance of our field team. The ideal candidate will have a strong background in salesforce operations, field force management, and business analytics within Pharma, Medtech, MNC environment. The role requires a strategic thinker with excellent data analysis skills to ensure operational excellence and optimize salesforce effectiveness. Key Responsibilities: Field Team Monitoring: Track and monitor field force hygiene factors such as call average, call coverage, and adherence to tour plans. Ensure timely reporting and analysis of field activities. Provide actionable insights to enhance the effectiveness of the sales team. Sales vs. Expenses Analysis: Analyze the correlation between sales performance and expenses incurred. Identify areas for cost optimization without compromising business growth. Develop reports and recommendations for leadership review. Data Management and Reporting: Maintain accurate records of all hygiene factors and sales performance metrics. Develop and manage databases for efficient tracking and analysis. Generate regular reports for management on field team performance. Dashboard Development: Collaborate with data analysts and IT teams to design and implement dashboards. Provide real-time visibility into key performance indicators (KPIs). Ensure dashboards are user-friendly and provide actionable insights. Stakeholder Management: Work closely with sales managers, regional managers, and senior leadership to align on performance objectives. Provide training and guidance to field teams on maintaining hygiene factors. Qualifications: Minimum 25 to 30 years of experience in salesforce management or related roles. Preferable experience as a 1st line or 2nd line manager in a Pharma, Medtech, MNC environment. Strong understanding of field force operations and sales effectiveness metrics. Expertise in data analysis and business intelligence tools. Proficiency in Salesforce CRM and dashboard development. Excellent communication and leadership skills. Ability to collaborate across functions and drive actionable outcomes. Preferred Skills: Experience in the pharmaceutical, healthcare, or FMCG sectors. Certification in Salesforce or related CRM and analytics tools . Strong problem-solving abilities and strategic thinking. Location: Madurai.
Job Title
Salesforce Effectiveness Manager