Job Title

Objective: Identify processes that can be improvised and automated using IT systems and solutions via off-the-shelf, or custom built solutions and implement, train and ensure successful rollout of new IT systems across the organization. Role and Responsibilities: ● Determine operational objectives by studying business functions, gathering information, evaluating output requirements and formats ● Construct workflow charts and diagrams, study system capabilities, write system requirement specifications ● Improve systems by studying current practices, designing modifications ● Define project requirements by identifying project milestones, phases and elements ● Monitor project progress by tracking activity ● Prepare technical reports by collecting, analyzing and summarizing information and trends ● Review a variety of processes in operations, purchase, inventory, distribution and other facilities ● Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes ● Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement ● Run workshops, training sessions, drive and ensure successful implementation of new systems or technology processes. Candidate Profile: ● Graduate in Engineering or Bachelor degree in Computer Science, IT or a related field. MBA in business administration, Operation Management or IT/Technology Management preferred. ● 1 to 3 years of demonstrable experience as an IT business analyst in the retail domain is a must; knowledge and practical experience of mapping retail business processes ● Should have been involved in documenting user requirements and implementing new IT systems in their previous organization ● Should have a sound understanding of technologies like cloud technology, client- server architecture, SaaS solutions, software development life cycle and software evaluating process; experience in evaluating software/solutions against requirements and judging the best fit among them. ● Business analysis experience in a number of significant/global projects ● Experience of working in a complex matrix environment with both internal and 3rd party resources ● Practical experience of documenting business processes using specified process methodologies ● Excellent project management and implementation skills ● Excellent communication skills ● Interest in and understanding of, project management techniques and computing systems ● Strong background in Microsoft Word, Excel, and PowerPoint ● SQL (any flavor) experience is needed ● Basic knowledge of a scripting language like Python, R, etc. ● Experience in ERP systems like SAP, Oracle, Microsoft Dynamics, Ramco etc. ● Experience in Project management software like JIRA, Zoho Projects, Kissflow Project etc. ● Experience in third party integration between various tools and ERP.