Designation : Manager/ Senior Manager- Pricing Experience : 5 Years + (Relevant in Pricing and BPO Industry ) Location : Bengaluru/ Mumbai Mode: Hybrid Click here to Apply : Application for the pricing role About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, and India. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Using our ‘Digital First, Digital Now’ strategy as the north star, our transformational tech-based solutions help you simplify complex business processes, elevating customer experience and creating value across your business. Our tech-based solutions span three major areas: Digitally Empowered Contact Centers, Intelligent Back Office, Platforms, Automation and Analytics Our clientele includes Fortune 500 and FTSE 100 companies. Function/Department: Finance Role Description: Pricing analysts has to help businesses determine competitive pricing strategies to gain market share and achieve revenue goals. Analyze data from multiple sources, develop complex pricing models, and collaborate with sales and marketing teams to develop sales strategies. Roles & Responsibilities (Indicative not exhaustive) To price for all upcoming opportunities across verticals and geographies. To support the stakeholders in preparing customized financial solutions for clients. To provide in-depth analysis on costs, pricing models and projected profitability on deals. To conduct regular analysis on existing client programs and derive methods to improve profitability and align assumptions on bids To provide innovative solutions which would help the sales team present robust and attractive propositions to clients. Key Results Gross Profit Margin Total Revenue Number of deals Accounts with a positive or negative margin Sales Per Person Role Holder Profile A. Preferred educational qualifications: MBA Finance/ CA with 6 to 10 years of experience. B. Preferred work experience: 5 -8 years of relevant experience in a FP&A or Pricing role for a BPO industry Experience in FP&A or Pricing in BPO Industry is a must (desired experience in Healthcare &/or Mortgage industry pricing) and product pricing know-how will be a bonus. Experience into Power Bi and AI tools.(Preferable) C. Skills and Competencies i. Functional / Technical: Excellent understanding of the BPO industry Good knowledge of operational metrics and their impact on the business Good working knowledge of Finance including understanding of P&L, Cash Flow, ROI etc Excellent written and verbal communication skills Excellent knowledge of Excel Ability to crunch numbers and work on large amount of data ii. Behavioral: Excellent interpersonal skills Integrity and Ethical behavior – these attributes are non-negotiable. Multi-tasking skills would be of paramount importance Ability to work independently, handle pressure and deliver to deadlines Flexibility
Job Title
Pricing Manager