About MetaMorph:We at MetaMorph, empower startups to scale and innovate by placing people at the centre of their strategy. With a proven track record of supporting over 220 startups, we specialise in aligning talent with organizational needs, enhancing employee skills, and transforming employer brands. Our data-driven insights fuel decision-making and provide comprehensive support for both acquisition and being acquired, ensuring you are covered from every angle—360°.About our ClientA promising startup, founded by an exceptional team, headquartered in Bengaluru(More on our client, once we connect please)Budget: upto 12 lpaThe Role:A unique chance to join our team, right at the center of all the action. You'll be right there with us, helping to make our vision a reality. Our customers love us for our Instant Support. Our exceptional support is our moat.Here's what you'll be diving into:Create, Own, Iterate Implementation process & track Customer Success Conduct Monthly business/Adoption reviews with our customers and collect feedbackYou'll work closely with founders to build an instant flawless CS function.Qualifications:Loves solving problems, talking to customers, and building processes from scratch! As our first Customer Success Manager, you’ll be the bridge between our users and our product, shaping how we deliver an amazing experience.0-3 years experience in customer-facing roles - freshers are welcome tooYou are known to be always online, always available, instant reply person in your circleYou keep your phone close, laptop closer - wherever you goB.Tech Background (comfortable with tech-enabled solutions)Passion for Finance is a plusYou are fluent in English and Kannada (Telugu is a plus)
Job Title
Customer Success Manager | Fintech Company | 0.6 to 3 yrs | Bengaluru