Job Role: Service Engineer Location: Bhubaneshwar Sector: Electric Vehicle Charging Job Type: Full-Time Department: Servicing Why Statiq? Statiq was born with the idea of making sustainable transportation a reality in developing countries. It is a new-age start-up, leading the EV movement in India, by setting up chargers across the country. Statiq was named as the top 3 most promising start-ups by NASSCOM in the year 2020, it was the same year we got selected for Y Combinator , a Silicon Valley based accelerator program. Responsibilities Services Complaints Management Services Spares Inventory Record Maintain Service Associates Management Customer Escalation Management Service Revenue Generation Training to Customers/ Service PartnernerDaily Reports as per Management Requirement WHAT ARE WE LOOKING FOR? To develop Good Interpersonal relationship with Customers/Other Team Members. Good Product Knowledge for EV Chargers/SMPS/UPS. Familiar in working on Laptop/ Excel/MS Word/Power Point Extensive travelling in respective Circle/ Region. Familiar with CS Commercial Activity like Billing/ Payment Collection/ PO Validation. Capability to Manage Associate Manpower. Analytical skills to analyse fault & implement feasible solution as CAN/Tera-term/J-tag/RS485/ RS232, Charging Protocols -GB/T, CCS-2, AC Type2. Standards ISO-15118, ISO-92196, ISO-61851, SAE-J1772, OCPP, PLC etc. Breakers MCCB, RCD, ELCB, Rectifiers, Network Operation Knowledge of LV, HV components, BMS, Controllers & Micro Controllers Eligibility Criteria: - Degree/ Diploma in Electrical / Electronic Engineering 3-5 Years’ experience in Customer Service Support for EV Chargers/ SMPS /UPS. Good English Communication in Written/ Speaking. WHAT'S IN IT FOR YOU? Work with the super enthusiastic & passionate team who are looking forward to building India’s largest EV infrastructure. Amazing exposure to start-up culture – Be ready to take up challenges! We believe in "Growth" , as we grow we will make sure you grow as well. We have learning policies as well , where for your learning we will be paying. Medical Insurance covering your whole family
Job Title
Servicing Engineer- Bhubaneswar