Responsibilities: Client Consultation Understanding Client Travel Needs and Preferences Recommending Suitable Destinations, Packages, and Itineraries Tailoring Travel Plans to Individual or Corporate Requirements Booking and Reservation Coordinating Flights, Hotels, and Transportation Handling Special Requests (e.g., Dietary Preferences, Hotel Upgrades) Managing Group Travel Arrangements Travel Itinerary Management Preparing Detailed Itineraries with Clear Timelines Providing Clients with Travel Documentation (Tickets, Visas) Managing Changes to Itineraries Due to Unexpected Circumstances Customer Support Assisting with Issues During Travel (Cancellations, Delays) Offering Travel Insurance Options Addressing Customer Complaints and Queries Vendor Relationship Management Maintaining Relationships with Airlines, Hotels, and Tour Operators Negotiating Special Rates or Deals for Clients Keeping Up-to-Date with Industry Trends and Best Deals Sales and Marketing Promoting Special Offers, Discounts, and Travel Packages Meeting Sales Targets and Client Satisfaction Metrics Engaging in Digital Marketing Qualifications: Minimum Education Level Hospitality Management Tourism Management Business Administration Marketing Industry Certifications
Job Title
Tour Package Expert (Domestic and International)