Job Title

JOB LOCATION : Jamnagar, GujaratSEGMENT : Corporate office / Residency / Guest HouseDESIGNATION: Front Office Manager (Requirement is for Female)Budget between Rs. 40,000 to Rs.45,000Role Description:Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by SodexoKey Responsibilities- Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. - Collect all closed work orders to close the calls. - Produce reports based on the data collected, through produced work orders, for Sodexho and the Client - Receive and answer all incoming calls/mails/papers reporting complaints or work requests - Log in the call through the software, which in term generates work orders - Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes - Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations - Maintain the confidentiality and security of all data and information relating to the facility - Maintain professional appearance at all timesQualification :- 5- 7 yrs. 5-star Hotel experience - Bachelor’s Degree / Diploma (3yrs) mandatory from good colleges - Good Communication - Good / Smart appearance - Good leadership qualities - Experience in reputed big / popular Hotel groups / chains - * Preferred: Female