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Job Title


Quality Assurance Manager - Home


Company : Walmart


Location : Bengaluru, Karnataka


Created : 2025-03-22


Job Type : Full Time


Job Description

Essential Functions of the Job Work with the Sr Manager - QA to contribute to completing or exceeding agreed yearly Goals and Objectives Develop and manage the factory DQA and Quality Team to consistently meet and improve product quality, process execution, and get product right first time Use the global QA standard operating procedures and data analysis to identify and resolve production quality issues early in the product life cycle Understand the QA Process to be able to mentor new Associates and support new Supplier and factory onboarding Global Carry out product Risk Assessment to identify and carry out timely pre-production and in-line inspections, to support Wal-Mart’s quality, product compliance and safety, and delivery objectives Provide feedback to QA Management on factory capability, audit and improvement Provide support to WMGS and factory management for products technical challenges. Support the Manager – QA in data analysis for the country/region and creating action plans for improvement Actively link with other regional QA Teams to complete projects that provide benefit across all regions Lead and participate in QA Team Projects and Cross Functional Team Project Groups Specific Duties and Responsibilities of the Jo bFocus on achievement, or exceeding, of the agreed yearly Goals and Objective sMonitor factory performance in terms of quality, delivery, efficiency of execution, focusing on KPIs defined in the yearly Goals and Objectives, including production laboratory test results, final inspection and in store quality monitorin gDrive monthly wins for next months’ time frame to ensure on going improvemen tFollow through on execution of factory performance (quality, product compliance and safety, delivery, efficiency, RS and Supply Chain Security, FCCA audit dates), managing corrective action plans with suppliers/factories that are falling short of our Quality KPIs ,Develop Factory and Supplier to have right DQA to support Walmart busines sUse QA tools and processes in line with the global QA standard operating procedure sIdentify root causes of problems and resolve them ‘upstream’ so that quality issues do not adversely affect productio nComplete a proper investigation of any failure and write up an “executive report” when neede dLead regular DQA meetings/training/briefing sessions to align criteria and share relevant information to factorie sIdentify and assist resolution of production challenges ‘real time’ in factorie sWork with factories on complex, key item programs to ensure equipment, skill level, and production capacity meet all WM needs prior to production, providing issue resolution in factories .Tackle the root cause of issues in a timely manner, especially related to Instore challenges from Testing, Inspections, recalls or withdrawal sWork with teams across the world to identify the root causes of challenges and resolve them ‘upstream’ so that quality and safety issues do not affect productio nProvide technical advice where needed, so that potential problems due to design, materials and construction are flagged in a timely manne rProvide timely and relevant product quality, factory capacity and capability information to Sourcing and Cross Functional teams so they can make informed decision sSupport in coordinating RFT council meetings in the region and attend meetings to give updates on Supplier/factory/country performance .Work with third party inspection providers to ensure quality control activities are to WMGS QA standard sCorrective Action Plans – work with factories to carry out necessary improvements to meet Wal-Mart requirements .Develop strategically important factories’ capabilities .Maintain an accurate factory database. Ensure Supplier and factory CAPs are updated as changes occu rShare one Hindsighting challenge per seaso nAssume additional responsibilities and performs special projects as needed or directe dEducati onProduction & Quality Management, or relevant scientific / technical discipline. B.E/ B.Tech or equivalent Engineering degree preferre d.Experie nce7-10 years of experience in Factory Production and Quality Assurance along with Retail Experience (preferre d).