Job Title

About Delta Tech Hub: Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers. Responsibilities: Collaborates with product team members (UX, architects, and product management) to create secure, reliable, scalable software solutions Writes custom code or scripts to automate infrastructure, monitoring services, test cases, to do “destructive testing” to ensure adequate resiliency in production Collaborate cross-functionally with business and other IT teams across Delta Champion development and integration standards, best practices, and their related deliverables Aim to deliver processes and components that can be maintained by the business into the future using native features and functions whenever possible Work to continually understand the new features added to Salesforce’s products and aid the business in regression testing as needed to avoid disruption from any Salesforce-side upgrade Reporting & Analytic application development in Salesforce Experience Cloud and CRMA, and AWS platforms, good understanding of API, Microservices development. Identifies unsecured code areas and implements fixes as they are discovered with or without tooling Identifies, implements, and shares technical solutions that can be used across the portfolio Identifies product enhancements to create a better experience for the end users Research and/or investigate technical issues impacting the organization and recommend solutions Provides application support for software running in production Proactively reviews the Performance and Capacity of all aspects of production: code, infrastructure, data, and message processing Triages high priority issues and outages as they arise Participates in learning activities around agile software development and development core practices, and mentors other team members in these best practices WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS): Bachelor’s degree in computer science, Information Systems or related field. 6+ years of experience in Information Technology with familiarity in Python or Java or NodeJS development. Deep familiarity with building integrations between Salesforce and other platforms using Apex REST APIs or other integration ETL tools such as GLUE and AirFlow. Proficient with Python / PySpark or , Java, NodeJS Knowledge of Cloud-native development, RESTful APIs, and stateless microservices architectures Knowledge of Jboss, Websphere, AWS with background in API, Microservices development. Knowledge of AWS services like Lambdas, S3, SQS, SNS, EC2, Code Pipeline, Athena, DynamoDB, RDS databases Knowledge of CI/CD and DevOps practices; with tools such as Git / Gitlab, Jira / VersionOne / Agility, Jenkins / Tekton, Gradle, Ansible Able to independently create and maintain automation test jobs and execute as part of a CI/CD pipeline. Strong understanding of networking fundamentals and virtual networks from a cloud point of view Experience debugging components and code built by other developers. Ability to clearly communicate and coordinate with peers, product owners, and cross functional teams and design a relevant and time to market solution. Must have the ability to listen to customers and colleagues; convey ideas effectively; prepare written documentation Ability to quickly adapt to new tools and evolving technologies. Proactive in nature with customer satisfaction as a primary goal Embraces Diverse people, thinking and styles Consistently makes safety and security, of self and others, the priority Design Thinking Ensure code quality and documentation for supporting application post deployment. WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS): Experience in development of Lightening Web Components, with additional 2 or more years of Visual force, and/or Apex experience Experienced with integration of Salesforce TCRM (tableau CRMA) design, development, and integration with Experience Cloud implementations. Salesforce Certifications are great and Trailhead badges are good, but real-world experience in Salesforce and other platforms is best