About Us: Toluna – MetrixLab is a leading global research and insights provider that empowers clients to make smarter data-driven decisions. Combining our flexible platform, cutting-edge technology, expansive portfolio, and passionate experts, we simplify our clients’ work and enable them to deliver greater business impact. Role Overview: We are seeking a highly motivated and skilled professional to join our team as a Project Consultant/Manager for Qualitative Project Management. In this role, you will lead and oversee complex qualitative research projects, ensuring exceptional quality and on-time delivery. You will collaborate with cross-functional teams and external partners to drive project success, uphold excellence, and contribute to process innovation. Key Responsibilities: Project Leadership: Independently manage and deliver qualitative research projects of varying complexity, ensuring alignment with timelines, budgets, and objectives. Facilitate project kick-off meetings to establish deliverables, define timelines, and set clear expectations. Collaborate closely with Research Managers (RMs) to ensure project goals are met and client satisfaction is achieved. Execution & Coordination: Coordinate with external vendors, moderators, and freelancers to meet project-specific needs. Oversee fieldwork execution, including online and offline methodologies, ensuring smooth operations and adherence to project plans. Prepare and manage project materials, including discussion guides, recruitment questionnaires, stimuli, and multimedia assets. Monitor and manage data collection through tools like Recollective and TS Qual, probing for deeper insights when required. Facilitate offline fieldwork logistics, including participant recruitment, moderator coordination, and equipment arrangements. Stakeholder Communication & Reporting: Serve as the central point of communication, keeping all stakeholders informed of project progress and addressing issues proactively. Conduct post-project debrief sessions to collect feedback and implement process enhancements. Maintain accurate and comprehensive project records, ensuring transparency and accountability. Quality Assurance & Innovation: Ensure the engagement of appropriate target groups and validate responses to maintain data quality. Continuously assess and propose improvements to processes, tools, and workflows to enhance operational efficiency. Uphold and ensure compliance with organizational standards and best practices throughout project execution. Qualifications & Competencies: Bachelor’s or master’s degree, ideally with a specialization in Management or Marketing Research. PMP Certification will be an added advantage. 1–3 years of demonstrated experience managing online/offline market research projects. Proven expertise in project management within the market research industry, with a robust understanding of qualitative methodologies. Experience in managing vendors is desired. Strong leadership and interpersonal skills, with the ability to communicate effectively across diverse teams and stakeholders. Exceptional problem-solving aptitude, with a proactive and solution-oriented mindset. Proven ability to manage multiple projects under tight deadlines while maintaining attention to detail and precision. Self-driven and adaptable, capable of navigating dynamic environments and influencing outcomes. Proficiency in MS Office and familiarity with internet-based tools and data platforms.
Job Title
Qualitative Project Consultant