TERN is on a mission to address the global talent shortage problem using technology. As the world's first fullstack upskilling, migration, and placement platform, we specialize in connecting skilled talent to employers in key sectors such as Healthcare and Social Care, Hospitality, and Engineering. With an estimated 85 million skilled worker shortage by 2035 threatening an $8.5 trillion economic value loss, TERN is committed to bridging this gap on a global scale. Further, there's a complete breakdown of ethical practices in global immigration that Tern is tackling head on by a C2B managed marketplace model, with full transparency and visibility.Backed by leading billion dollar VC funds and investors — known for their investments in category defining companies such as Meta, Spotify, Airbnb, and Twitter — TERN is rapidly ascending as a major player in the industry. In just the first year, we've acquired two companies across the UK and Germany, expanded from 0 to 100 employees, and secured multiple rounds of funding, solidifying our status as one of the fastest-growing startups.We are currently operating in the UK, Germany, Gulf, Japan, India, North Africa and Philippines meaning the ability to create a truly global impact unlike most startups. If you're passionate about solving the global talent crisis, come onboard the rocketship that is TERN! Join us in transforming the future of global talent mobility and making a significant impact.About the Role:We are looking for a motivated, detail-oriented, and proactive Operations & Backend Specialist to join our team! This role plays a critical part in ensuring the smooth operation of our fulfillment processes, managing candidate applications, visa processes, and operational coordination to support successful placements.This position is ideal for individuals with a strong operations mindset, a passion for efficiency, and the ability to manage multiple tasks while ensuring a seamless experience for candidates and internal teams.Key ResponsibilitiesManage & Maintain Candidate Data: Oversee and update candidate profiles, ensuring accuracy and availability.Track Placement Progress: Use Airtable and other tools to monitor and manage placement status.Backend Data Management: Monitor and maintain operational databases and fulfillment records.Process Optimization: Identify and implement improvements to streamline workflows and enhance efficiency.Stakeholder Coordination: Serve as a liaison between internal teams, ensuring smooth communication and problem resolution.Fulfillment Status Updates: Keep all stakeholders informed on placement progress and operational milestones.Reporting & Analytics: Prepare reports on fulfillment metrics and KPIs, analyze trends, and provide insights for decision-making.Qualifications & SkillsFluency in English (German is a plus!)1-2 years of experience in operations, logistics, recruitment, or a related field (internship experience considered)Strong organizational and time-management skillsExcellent communication and interpersonal abilitiesProficiency in Microsoft Office Suite or Google SuiteAbility to work independently while also collaborating effectively within a teamProblem-solving mindset & keen attention to detailWhat We OfferCompetitive salary & benefits packageOpportunities for professional growth & career developmentA dynamic, fast-paced, and collaborative work environmentThe chance to make a tangible impact on the company’s success & the lives of professionals worldwideInterested candidates are invited to submit their resume and a cover letter detailing their qualifications and interest in the role to us.
Job Title
Operations & Backend Specialist