Job Title

At Deutsche Telekom Digital Labs, we create compelling digital propositions for the world's largest Telekom giant by building scalable and agile platforms to provide the best of digital experience to Deutsche Telekom customers across Europe.We aim to bring all the Deutsche Telekom customers onto our digital products by simplifying the experience. This includes innovative approaches to allow the user to explore compelling propositions, recommend most suitable services based on micro segmentation and so on.You ask what’s in it for you? We say,An opportunity to build digital products from scratch(literally from scratch) for one of the leading European telecoms(Deutsche Telekom) using latest technologies & on cloud native platforms.Enhanced customer experience, convergence, and increased business productivity, continuously investing into entrepreneurial value creation projects to build agility and cross functional teams in order to steer innovative business models.We are agile and focused on the overall makeup of the team. We believe that with the right team - anything is possible. If you’re looking for an environment that’s fun and friendly but incredibly fast- paced; a place where we measure the time between releases in days; a place where our focus begins and ends at the consumer - join us!Role: Data AnalyticsWe are searching for a candidate who will work with the Data & Customer Journeys and play a hands-on daily operational role as a “Data Reporting& Analytics Expert”with specific focus on TV applications and broadband devices.The candidate will contribute towards streamlining tracking & reporting across multiple central products / digital properties. This will include day to day work in defining & owning the roadmap for enabling tracking across applications and devices, preparing and scheduling general senior management reporting and assisting product/ marketing teams with adhoc reporting. The candidate is expected to contribute to the growth of the projects by ensuring the availability of accurate data to team members as well as working with team members to generate insights which are crucial to the success of the project. Additionally, the candidate will also work with local teams in the countries to help them in setting up the data measurement platforms as well as assistance in adhoc reporting.The candidate’s primary work will be as that of an individual contributor working on various reporting / analysis tasks. The candidate will also be required to work closely with the product / technology teams to continually enhance the reporting infrastructure and with the local reporting/ analytics teams to enhance their reporting infrastructure.Key Responsibilities:Ownership of the tracking methodologies to use across projects with a view to harmonize the data modelFormulate tagging guides for different projectsWorking with technology teams to implement the tagging guide as per specificationsTesting of new features and functionality to ensure tagging has been correctly implementedOwnership of reporting across different projectsCreating & enabling automated circulation of daily reports to key stakeholdersSetting up reporting infrastructure to support future project releasesAd hoc analysisWorking with product / marketing teams to analyse the performance of the product and campaignsIdentifying customer behaviour trends that can be leveraged by growth teams to achieve business objectives at scaleRequired Skill Sets:Highly proficient at Excel, SQL, PythonExperience in working with cloud-based data warehouses (like Redshift, Snowflake, etc.)Working knowledge of visualization tools like Tableau,PowerBI, Data Studio,etc.Good business knowledge and capability to grasp & understand KPI performance and impacts thereofPrevious experience with telecommunication and digital organizations is an advantageUnderstanding of telco products / services and telco metrics is an advantage.Some exposure to CRM and/or automated marketing practices is an advantageExperience with online analytics platforms (like Google Analytics, Firebase, Mixpanel) is desired