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Job Title


Sales Development Representative


Company : SuperOps


Location : Chennai, Tamil Nadu


Created : 2025-03-22


Job Type : Full Time


Job Description

Role: Sales Representative (Outbound - Mid Market) Region - USA (Night Shift) About SuperOps: SuperOps is a SaaS startup empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners. Founded by Arvind Parthiban, a serial entrepreneur, and Jayakumar Karumbasalam, a veteran in the IT space, SuperOps is built on the back of a team of engineers, product architects, designers, and AI experts, who want to reshape the world of IT. Now we have taken on a market that is plagued by legacy solutions and subpar experiences. The potential to do something great is immense. So if you love to grow, be part of a kickass team that inspires you to do more, and make an everlasting mark in the world of IT, SuperOps is the place to be. We also believe that the journey is as important as the destination. We want to build the best products out there and have fun while doing so. So come, be part of our A-star team of superheroes. Overview: We are currently looking to hire energetic SDRs. This position is an integral part of our sales engine. SDRs are focused on the front end of the sales cycle and be the face of SuperOps. The SDR team is responsible for identifying opportunities and generating a sales pipeline. This role is based out of Chennai. What You’ll Accomplish: You’ll engage and qualify outbound leads to create a pipeline for Account Executives, identifying how SuperOps can make these prospects more successful. You’ll start them on their journey through the sales process, all while learning the skills you’ll need to be successful in your own career journey. Responsibilities (What you'll be expected to do): Generate qualified opportunities for the company by rigorously prospecting and researching in the assigned region/market. Do rigorous research on companies, and build an effective sales pipeline. Strike and initiate conversations with high-profile personas of companies you are prospecting. Work directly with Account Executives to drive pipeline through personalized outreach to multiple stakeholders within supercOps key prospect & customer accounts Become a product expert and learn SuperOps’s selling practices Providing a world-class prospect and customer experience through every interaction Be the face of SuperOps and pitch the company and our products to the prospects. Come up with creative emails and campaigns to draw the attention of prospects Keep meticulous records of interactions with leads in our CRM (Hubspot) Develop and execute targeted outreach campaigns using an Account-Based Marketing (ABM), Cold Calling & Multichannel approach to engage key decision-makers. Help to build scalable demand generation campaigns based on data Identify inefficiencies and implement improvements in our process. Qualifications: 2.5+ years of experience in sales, preferably in SaaS Clear, concise, and effective written and oral communication skills. Empathy towards customers and understanding their needs. Interest, curiosity, and openness to learning new technologies. Prior exposure to tools like LinkedIn Sales Navigator, Salesloft, ZoomInfo, Clay etc. Good interpersonal skills and ability to collaborate with internal stakeholders as well as end customers. Learning mindset and the right attitude that will help you thrive and adapt in a fast-paced, performance-driven environment. Proven experience in Account-Based Marketing (ABM), cold calling, and multi-channel outreach strategies. Ability to handle rejections and stay focused and driven. Ability to multi-task and manage your tasks effectively. Flexibility in working in different shifts/regions. This is absolutely mandatory because you will be expected to work in a specific shift for a minimum of two years. Our Commitment to You: You will get to learn sales best practices in a fast-paced, world-class enterprise sales environment, surrounded by incredible people who want to see you succeed. If you work hard, we will make sure you’re prepared for a career at SuperOps and cheer you on all the way!