Skip to Main Content

Job Title


Customer Service Executive


Company : Wai Insurance Broking Services Private Limited


Location : Chennai, Tamil Nadu


Created : 2025-03-22


Job Type : Full Time


Job Description

Industry: General Insurance Broking Job Title: Customer Service Executive – Corporate Sales Work Experience: Minimum 2-3 years Role: Support the RM in the Servicing and Claims Handling of General Insurance products - Asset Insurance, Fire Insurance, Liability Insurance, Engineering Insurance, D & O policy, MBD Policy, Marine Insurance, & Employee Benefits policy (Group Medical, Group Personal, Workman’s Compensation policy) Collaborate with insurers and Third Party Administrators (TPAs) to enhance service quality and obtain competitive quotes for our clients. Key Functions: Work with the Technical team to underwrite commercial risks including property, engineering, liability, marine and other miscellaneous general insurance products Collate necessary client data/documents and prepare RFQs of various insurers Send proposal forms to insurance companies to procure quotations, prepare comparative quotes, and negotiate terms and conditions to meet the client’s requirements. Resolve client queries by co-ordinating with various insurance companies Coordinate with insurers for finalizing quotes and claims. Job Requirements: Prior experience in General Insurance broking industry or in Corporate Sales within BFSI. Should have a minimum of 2-3 years of relevant experience in the insurance sector. Strong analytical skill sets and presentation skills Possess aptitude for technology. Other Responsibilities: Ability to quickly learn the Technical aspects of the General Insurance industry. Learn to evaluating risk exposures, identifying gaps in existing insurance coverage. Work closely with underwriting teams for risk evaluation and policy formulation. Collaborate with clients and internal teams to develop customized insurance solutions. Build and maintain strong relationships with clients, providing ongoing technical support and assistance throughout the insurance process.