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CRM Technical Associate Director-Mumbai/Gurgaon/NoidaAbout KPMG in India.KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focussed and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.The person will work on a variety of projects in a highly collaborative, fast-paced environment. The person will be responsible for software development activities of KPMG, India. Part of the development team, he/she will work on the full life cycle of the process, develop code and unit testing. He/she will work closely with Technical Architect, Business Analyst, user interaction designers, and other software engineers to develop new product offerings and improve existing ones. Additionally, the person will ensure that all development practices are in compliance with KPMG’s best practices policies and procedures. This role requires quick ramp up on new technologies whenever required.Job Title: Senior Manager / Manager – Microsoft and Digital Cloud Solutions Location- Mumbai/ Gurgaon/ NoidaJob Overview:We are seeking a highly skilled and experienced Senior Manager/Manager to join our Microsoft and Digital Cloud Solutions practice. The ideal candidate will have extensive experience in D365 CRM and Power Platform, strong project management skills, and a proven track record of delivering digital transformation projects across various industries. This role requires a blend of managerial, technical, and functional expertise to help clients achieve their digital transformation goals and enhance their customer experience.Qualifications:Minimum of 12+ years of relevant IT experience, including project management and solution architectureMicrosoft certified solution architect in D365 CRM and Power PlatformProven experience in MS Dynamics CRM (2011, 2013, 2015, 2016) and D365 CXStrong technical skills in Power Pages, PowerApps, Power Automate, and related technologiesExcellent communication, presentation, and interpersonal skillsAbility to lead and manage multiple projects simultaneouslyKey Responsibilities:Project Management:Lead and manage end-to-end implementation of Microsoft suite solutions (D365 CRM, Power Platform, etc.)Develop project plans, timelines, and deliverables, ensuring projects are completed on time and within budgetTechnical & Functional Expertise:Provide technical leadership and guidance in Microsoft Dynamics CRM (2011, 2013, 2015, 2016) and D365 CXDesign and develop solutions using Power Pages, PowerApps, and Power AutomateEnsure solutions meet client requirements and align with best practicesSector Experience:Lead projects across multiple industries, including Manufacturing, IT/ITeS, BFSI, education, public sector, and constructionApply industry-specific knowledge to tailor solutions that address unique client challengesPre-Sales Activities:Participate in responding to RFPs (Requests for Proposals), ensuring accurate and comprehensive responsesConduct scoping sessions to understand client requirements and project feasibilityPerform effort estimation for proposed solutions, providing detailed and realistic project timelines and cost assessmentsCollaborate with the sales team to present solutions to clients and address any questions or concernsB.E/B.Tech/ BCA/MBA/MCA Full-Time educationEqual Opportunity Employer:KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you.