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Job Title


Key Accounts Manager


Company : DIAGEO India


Location : Hyderabad, Telangana


Created : 2025-03-22


Job Type : Full Time


Job Description

TYPICAL ROLE REQUIREMENTSQualification: Preferred MBA in Sales / MarketingExperience: 4-10 years’ experience in Sales in Alco-Bev or FMCG industryPrior experience of working with HORECA would be a bonusCould be from the hospitality sectorKnowledge & skills: Client RelationshipsAnalytical & Data handling SkillsSales Planning / MIS knowledgeNegotiation & execution skillsCreative thinkingQuick decision making skillsAdapts to changes in environment & able to meet goals effectively in dynamic marketsBest Suited for someone whoHas a very strong service focusBelieves in perfection when it comes to executionWants to be in the premium end of the businessIs more Urban/ Metro/ Headquarter OrientedHas an interest in Premium/ Luxury BrandsPassion for learning & interested in premium drinks/ cocktail makingKey Responsibilities:Commercial delivery:Develop sales and marketing plans to build consumer preference and drive volumes for achievement and growth in the territoryConduct Outlet wise annual volume planning & phasingDevelop and monitor individual sales objectives on monthly / quarterly and annual basis.Ensure the NSV achievement in the territory is as per budget and maintain the right brand mix.Ensure Increase in Share of Business ( Market Share ) across segments as per planRelationship management:Maintain relationships with all the key accounts for ensuring overall pipeline & revenue growth within channel and territory.Engage channels to close sales and deliver services thereby ensuring higher market share.Work as SPOC for the organisation and establish strong rapport with channel partners to win confidence, anticipate needs and deliver appropriate product solutionsStrategic alliances:Meet the WOD targets of the brands by ensuring the availability of relevant brands & variants on the outlets in the territory.Manage the new product launches in the regions and ensure all new products are available & listed at the outletsNegotiate & finalize annual contract and terms of trade with key accounts in the territory.Short list the outlets for Contracts & negotiate a win: win proposition in consultation with the line managerExecution & tracking:Responsible for on time and smooth execution of the activations as per marketing plan by selecting the right outlets in the territory.Collaborate with the outlets for menu card listing/availability in line with MSL/Price ladderingPrepare reporting on the brand’s performance, needs and forecasts.Ensure proper usage of brand and promotional elements and measure effectiveness of consumer activations (ROS / M&E) in coordination with SCMECoordinate with 3rd party agency for execution of the activations / launch at the outlet.Customer management & MIS:Make regular sales calls to designated on premise accounts as per PJP & beat plan to cultivate customer relations and satisfaction with service provided.Keep the trade informed about pricing, promotion schemes etc.Responsible for the correct and timely submission of the claims and daily and monthly sales reportKeep a track on the competitor’s activity and bulk competition deals; and report the same to line manager immediatelyCustomer Marketing initatives:Maintain the organisation's standards and guidelines wrt. Quality, distribution, visibility, promotion, price and persuasion at the outletEffectively train customer staff on products and execute product tastings and product presentations through DBA - Art of blending for consumersExecute the marketing plans at the outlets as per the guidelines of the state / regional marketing team while working within company policies, resources and budgets.Process & systems:Review customers' credit status, and collect outstanding as per the USL credit policy wherever applicableEnsure all claims of customers are submitted in a timely manner with required documentationCoordinate with Finance department on a weekly basis to ensure accounts remain in good standingEnsure settlements & payments to outlets as per agreed termsDiversity statementCelebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills, and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.