About us Halma is a global group of life-saving technologies companies, driven by a clear purpose. We are an FTSE 100 company with headquarters in the UK and operations in 23 countries, including regional hubs in India, China, Brazil, and the US. Our diverse group of nearly 50 global companies specialise in market leading technologies that push the boundaries of science and technology. For the last 42 years, the combination of our purpose, strategy, people, DNA and sustainable business model has resulted in record long-term growth in revenues and profits and an increase in dividend by ≥ 5% every year – an achievement unrivalled by any company listed on the London Stock Exchange. We have a team of over 200 professionals representing commercial, digital and support functions across our seven offices in India, two in Bengaluru and one each in Delhi, Mumbai, Thanjavur, Ahmedabad and Vadodara. Why join us? We are a Great Place to Work® certified organisation, with an employee centric culture anchored on autonomy, trust, respect, humility, work-life balance, team spirit, and approachable leadership. We are simple, humble and approachable , and we believe in leadership at all levels to bring our purpose to life. Everyone at Halma India makes an impact, and so do you when you join us! We nurture entrepreneurial spirits and empower them to think beyond the possibilities, to discover, shape and build their own unique stories. We promote and support non-linear career growth for the right talent. We offer a safe and respectful workplace , where everyone can be who they ‘REALLY’ are, feel free to bring their whole selves to work and use their unique talents, knowledge, expertise, experiences, and backgrounds to create meaningful outcomes. Detailed job description About Halma company HFI We are a new business unit under the Halma Safety sector, created to deliver simplified safety solutions to India and beyond. Our mission is to nurture partnerships and address intricate safety requirements with simplified, affordable, and globally recognized solutions. As HFI, we manufacture fire safety products and solutions, and provide consultancy, training, and full technical support, so that you always have peace of mind in knowing that your assets are given the best possible protection from fire. Position Objective The Fire Detection Division in HFI intends to hire a Apprentice for sales administration and day-to-day operations of the Detection BU - which involves Apollo, Advanced, FFE, Argus, Thermocable and Veiga. Responsibilities (KRAs / deliverables / job expectations) Order Execution: Coordinate with various factories for timely Order Processing and manage related communication. Work with factories/warehouses for timely order fulfilment. Coordinate timely collection of shipments both with the factories and local warehouse. Ensure Customer Satisfaction by resolving customers queries related to Orders, Material Availability, Shipments etc. Engage with the partners in payment collection and dispute resolution. Directly manage order processing and execution of Veiga system in close collaboration with the Hub team. Process improvement: Engage with sourcing team for Inventory Management for India warehouse by collecting timely forecasts from Sales team, understanding TIP stocking points, at the same time delivering on the Business Targets. CRM tool management – Leads, Offer pipeline, Opportunities, etc. Coordination with HFI factory and engineering teams. Critical Success factors (critical / high impact aspects of role) Customer Relationships. Customer satisfaction. Expanding industry connections is essential. Networking with partners and stakeholders enhances opportunities for business growth. A positive and collaborative team culture contributes to overall success. Key attributes (critical functional competencies) Attention to Customer Needs. Adaptability. Collaboration. Process Improvement. Product Knowledge. Academic qualification Any Graduation. Experience (exposure) Fresher Competencies (fundamental skills and attitudes) Problem-Solving Abilities. Attention to Detail. Time Management. Adaptability and Flexibility. Analytical Skills. Customer Service Orientation.
Job Title
Apprentice