Job Title

Manager About us:Subko is committed to an ideal: to help reimagine, re-design. and re-invent an unlikely origin- the Indian Subcontinent--as a legitimate contributor to the global specialty coffee, craft baking and pod-to-bar chocolate making movements. Only raw materials enter Subko’s facilities: all of the coffee, bakehouse and cacao products are crafted from scratch, in house. From crop to cup, pod to bar, and farm to table. We aim to provide a detailed, high quality coffee, bake and chocolate experience to all our guests.About the job:A Manager is responsible for managing day to day operations activity across all the outlets. Will also be responsible to create a strategic plan to improve efficiency and increase departmental profits while managing the company’s overall operations. Hiring staff, operating budgets, and launching price promotions that could attract more customers.Overall responsibilities include formulating business strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise.Roles & Responsibilities:Requisition: Requisition data to be checked on a daily basisWastage data to be checked on a daily basisAny misalignments on requisition to be highlighted to the necessary escalation channel and resolved immediatelyWeekly consumption report to be shared with senior managementMaintenance and upkeep: Daily walk through of spaceChecking in on escalations made on maintenance workEnsure all maintenance work is completed within given time frameEscalate via adequate channel if maintenance isn't completedStaffing: Preparing weekly roster for all staff present at outletConduct training for all FOH staff on 4 major buckets including coffee, bakehouse, cacao and general service etiquetteFacilitate training of all coffee / bakehouse vertical specific outlet staff along with relevant vertical POCsTrack retention of staff training on a weekly basisLead monthly review meetings with vertical specific POCs, HR and Senior Outlet Management to suggest any realignment or reallocation of staff where necessaryBe responsible for management and welfare of all staff present at the outletReporting:Prepare and maintain daily finance MIS including sales data, wastage, receivables, cash depositsPrepare and maintain daily operational MIS including maintenance, incident reports, staffing challenges, operational challengesPrepare month end inventory valuation reportPrepare monthly P&L of store along with Finance DeptSales:Set monthly targets with senior management for store revenues, and be responsible to achieve the sameAllocate individual sales targets for staff members, manage internal incentive programs for the sameReport to finance on any sales data requiredBe responsible for all revenue settlements across channels including cash / card / UPIMarketing:Review the impact of marketing activities by analyzing sales reports, support marketing function with data and feedback on success metricsEnsure marketing initiatives are completed to a high quality standard in the outletRequired Skills:Proven 3+ years of experience in heading Operations of minimum 2 restaurant or Cafe units.Experience in planning and budgetingKnowledge of business process and functionsStrong analytical abilityBackend Operations System KnowledgeUnderstanding of Financial,P&L StatementSelf StarterExcellent communication skills (English & Hindi)Outstanding organizational and leadership skillsProblem-solving aptitudePerks of joining our team: You will be part of a company which is growing at an exponential rate, started just 3 days before the lockdown in 2020! We were able to grow from a team of 20 to a span of 3 yearsWe are a bunch of very young and ambitious people who are excited to learn and grow each passing day. One thing we can definitely bet on is that you will love working with us and grow in your career.Apart from that some benefits include:MediclaimTravel AllowanceLunch FacilitiesEmployee discount available at our outletsProvident FundYou can get in touch with us at :Email id :- Number :- +91 7021 215 787 (Monday-Friday - 11.00 AM to 6.00 PM)