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Working hours : Monday to Friday 9:30 PM – 6:30 AM IST Location : Chennai, Tamil Nadu, India Work model : Onsite, office-based Contract : Permanent Start : ASAP About the Job Do you want to work for a global leader in secure information management and technology solutions? Are you looking for an opportunity to contribute to high-stakes projects that power financial and legal processes worldwide? If you thrive in a fast-paced, detail-oriented environment, this role is for you. We specialize in providing secure platforms that enable businesses to share and collaborate on sensitive information with confidence. Our technology supports investment banks, law firms, and major corporations in managing critical transactions with efficiency and accuracy. As part of our team, you’ll play a key role in ensuring smooth operations behind the scenes, supporting internal processes that drive business success. What We’re Looking For We’re looking for proactive individuals who take ownership of their work, communicate effectively within a team, and thrive under pressure. No prior experience in this industry? No problem—we provide full training on our workflows, technology, and best practices. What matters most is a strong ability to manage tasks independently, maintain precision in high-volume work, and adapt quickly in a fast-moving environment. This position is based in our Chennai office, working the night shift (9:30 PM – 6:30 AM IST) to support our global operations. You’ll be part of a collaborative team with the chance to contribute to mission-critical tasks where security, accuracy, and efficiency are essential. If this sounds like the right fit for you, we’d love to hear from you! ESSENTIAL JOB FUNCTIONS Task Management & Client Support Excellence: Independently manage multiple tasks simultaneously, ensuring each task is executed effectively and on time. Act as the primary point of contact for assigned tasks, taking full responsibility for their success and internal accuracy. Strictly adhere to established procedures and protocols to maintain quality and consistency. Conduct rigorous quality checks on all work to ensure outstanding results with minimal errors. Monitor task progress and take proactive measures to guarantee timely delivery. Communicate seamlessly with internal teams across the globe through video chat and email, fostering effective collaboration. Provide shift cover for colleagues’ time off, including weekends, to ensure seamless operations. ESSENTIAL SKILLS REQUIREMENTS Naturally Organized: Demonstrate a natural inclination for organization and an exceptional attention to detail. Multitasking Proficiency: Ability to efficiently manage and prioritize multiple tasks, including client support and billing responsibilities. Resilience Under Pressure: Thrive in high-pressure situations and maintain composure while delivering quality results. Collaborative Team Player: Excel in teamwork but also demonstrate the ability to work independently. Problem-Solving Expertise: Strong problem-solving abilities with a solution-oriented approach. Effective Communication: Excellent written and verbal communication skills for seamless collaboration with internal teams. LANGUAGE & EXPERIENCE REQUIREMENTS Fluent in English: Full professional proficiency in both written and spoken English. Minimum 4 Years of Relevant experience in similar roles. EDUCATION & EXPERIENCE Academic Qualifications: Bachelor’s or master’s degree preferred.