About the RoleWe are looking for a Business Development & Support Executive who excels in communication, relationship building, and management.Key Responsibilities✅ Sales & Call Support: Engage with potential customers via calls, provide information, and convert leads✅ Customer Support: Address queries via phone, email with professionalism and problem-solving skills✅ Email Handling: Manage customer inquiries, follow-ups, and sales communications via email✅ Spreadsheet & CRM Management: Organize and update sales/customer data in Google Sheets, Excel, or CRM tools✅ Tool Management: Use online tools efficiently for tracking, reporting, and customer interactions✅ Follow-Ups & Relationship Building: Maintain strong relationships with clients to improve customer retention✅ Community Building & Management: Engage with users in online communities (WhatsApp, Discord ), foster discussions, and address queries to build a loyal customer baseMust-Have Skills
Job Title
Business Development & Support Executive