Admission Officer - TirunelveliWe are looking for a highly motivated and personable Admission Officer to join our team in Tirunelveli. This role is crucial in managing the student admissions cycle and providing outstanding service to prospective students and their families. The Admission Officer will be the face of our institution, ensuring a positive and efficient experience for all who interact with us. Core Responsibilities:Prospective Student Engagement: Serve as the initial point of contact for potential students and parents, responding to inquiries and offering comprehensive details about our programs, admission criteria, and application procedures.Application Lifecycle Management: Oversee the entire application process, from receiving and verifying applications to ensuring all necessary documentation (transcripts, test scores, etc.) is complete and accurately processed.Admissions Advising: Provide personalized guidance to prospective students and families, navigating them through the admissions steps, addressing their questions, and resolving any concerns to create a supportive and informative experience.Front Desk Operations: Welcome visitors and direct them appropriately, manage incoming calls, and provide general information about the institution.Administrative and Clerical Support: Maintain accurate records and files, schedule appointments, manage meeting room bookings, and assist with general administrative tasks, including document preparation, data entry, and correspondence. Strong documentation skills are essential.Office Administration: Maintain a tidy and well-organized reception area and office environment, manage office supplies, and coordinate with other departments for services like courier deliveries and internal communications.Customer Service Excellence: Address inquiries and concerns from students, parents, and visitors with professionalism and courtesy, escalating issues as needed. Demonstrated problem-handling skills are required.Security and Protocol Adherence: Maintain visitor logs, issue visitor passes, and adhere to all institutional policies regarding safety, security, and confidentiality.Requirements:Master's degree preferred.Excellent communication skills in both English and Tamil (written and spoken).Proven problem-solving and analytical skills.Strong organizational skills and attention to detail.Ability to work independently and as part of a team.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Job Title
Admission Officer