ServiceNow Product Manager / Business Analyst – 100% Remote (US-Based Client)US-Based client is looking for a Skilled ServiceNow Product Manager / Business Analyst to join their team remotely. This role is fully remote and paid in USD.Mandatory Requirements6+ years of professional experience as a Business Analyst, Product Manager, or Product Owner on the ServiceNow platform.Extensive hands-on experience with Order Management (OM) and/or Strategic Portfolio Management (SPM).Strong understanding of Product Catalog, Ordering, Orchestration, and Strategic Portfolio Planning.Experience in designing Target Operating Models and large service management transformation projects.Familiarity with Agile SDLC methodologies, including SAFe.Proficiency in JIRA, Confluence, and SharePoint.Excellent English communication skills for stakeholder interactions and documentation.Job RoleDrive Order Management and SPM product design and implementation within the organization.Act as a Product Owner or Business Analyst, depending on team structure and expertise.Translate high-level business processes into ServiceNow implementation designs, formalized as epics, features, and user stories.Build and maintain a product/implementation roadmap, aligning with business goals and ServiceNow best practices.Lead process and design workshops with business stakeholders.Maintain a backlog in collaboration with other Business Analysts.Advocate for ServiceNow’s out-of-the-box approach, ensuring business requirements are met.Prepare and deliver product demos and Proof of Concepts (POCs), gathering feedback and defining improvements.Stay updated on new ServiceNow SPM features, ensuring designs remain future-proof.Collaborate with technical teams to configure the ServiceNow SPM suite to support business needs.Recommend project prioritization based on strategic impact, resource capacity, and financial considerations.Ready to take on this challenge? Apply now via LinkedIn!
Job Title
ServiceNow Product Manager / Business Analyst