Qualification : B.E/B.Tech/M.E/M.Tech/BCA/MCA/B.Sc/M.ScYear of experience – 5 to 6 yearsAvailability - Immediate Technical Skills : • Experience in Providing Application Support hosted on wide variety of Server Platforms that include Unix/AIX, Linux, Windows, etc.• Experience in Providing Application Support hosted on Middleware Platforms (WebSphere, WebLogic, JBOSS, Tibco V5 and V6, ForgeRock OpenDJ etc.)• Knowledge in Platforms & systems across Databases (UDB/DB2 and Oracle)• Good Scripting knowledge (Shell scripting...)• Experience in Scheduling & running batch jobs, setting up file transfer jobs (using SFTP or Connect Express), batch Monitoring (using TWS preferably)• Shell Scripting and TWS Operations.• Experience in Application Support & Monitoring, Problem, Change & Incident management• Basic Knowledge on NetScaler, Data-power ,VIP, LDAP• Basic knowledge of Platforms & Server Systems like Windows, Unix/AIX, Middleware, Databases etc.…• Monitoring availability of online applications (using Topaz preferably)• Deployment of code changes• Technical incident management: analysing and solving, coordination with other teams involved and support to Operation team• Handle tickets sent by development team (database updates, batch run, etc.…)• Problem management: analysing and solving recurring and major issues or risks on the applications• Follow-up the monthly and yearly KPIs of the application• Batch planning and rerun batch on daily basis, ensuring that everything is operational.• Ensure operability of the applications in coordination with other IT teams (Development, Operation, Infrastructure…) • Scripting and monitoring batch processes (during the day)• Operating System Linux, AIX or Solaris Soft skills :• English fluent (regular meetings, phone calls, emails, documents)• Easy contact with others• Analytical skills• Rigorous, organized and autonomous• Technical skills relating to application operation and administration
Job Title
Operations Engineer