We Elevate... Your Responsibilities Optimize the branch staffing of service technicians, by planning the personnel needs including route organization, workloads and training Lead the EI Team to ensure customer and employee satisfaction, adding value to the business, quality of work and operational efficiency. Manage problem solving of sick units and monitor Mean Time Between Callbacks (MTBC) improvement. Execute and solve retrofits, Directive Letter to Field Information (DLFI) and non-conformities. Manage repairs from offer to order including the collection of bad debts. Manage the Modernization Transformation We Elevate... Your Best Self For the Assistant/Area Manager - Existing Installations position, Schindler seeks people with: Expertise Desired experience in similar industry (with preferred exposure to service and maintenance) for overall 10 years and preferably 3 years in E&E industry. Knowledge and Skills Desired E&E product knowledge, safety procedures knowledge, organization and planning skills, people management skills, customer oriented behavior, Schindler Leadership Framework behaviors required. Education Bachelor’s degree in Technical, Mechanical, Electrical or Electronics Engineering. MBA (preferred) We Elevate... You
Job Title
Group Leader- Service and Maintenance (Supervisor)