Responsibilities:Welcome and greet guests upon arrival in a warm and friendly mannerEscort guests to their designated tables and provide menu informationManage table reservations and ensure efficient table turnoverCoordinate with the server team to ensure timely and accurate serviceMaintain a neat and organized hostess station and reception areaAssist in answering phone calls and handling guest inquiriesMonitor dining area to ensure a pleasant and comfortable atmosphereHandle guest complaints or concerns and escalate when necessaryCollaborate with other departments to ensure a smooth dining experienceRequirements:Excellent customer service and interpersonal skillsStrong communication and organization abilitiesProfessional and friendly demeanorAbility to work in a fast-paced environment
Job Title
FNB Hostess