FOS having the knowledge of IDS SoftwareResponsibilities:Greet and welcome guests in a friendly and professional mannerCheck-in and check-out guests using IDS (Integrated Data Systems) softwareHandle guest inquiries, requests, and complaints promptly and courteouslyMaintain accurate guest records and update information in the IDS systemCoordinate with housekeeping and other departments to ensure guest satisfactionProcess guest payments and invoices accurately using the IDS softwareAssist in managing room reservations and availability in the IDS systemProvide information about hotel facilities, services, and local attractions to guestsEnsure the front desk area is clean, organized, and well-maintained?Requirements:Proficiency in using IDS (Integrated Data Systems) softwarePrevious experience in front office operations, preferably in a hotel settingStrong customer service and interpersonal skillsExcellent communication skills, both verbal and written
Job Title
FOS - Muzaffarpur