Project Description:The developer will be part of the BizTalk development team and will be working on L2 & L3 Support.Responsibilities:• Provide Level 2 and Level 3 code support for native BizTalk applications and WCF services hosted within IIS.• Provide Level 2 support for Azure APIM API policies and on-prem Service Fabric hosted, .Net Microservices.• Participate in a 24x7 on-call roster to ensure timely resolution of critical issues.• Diagnose, troubleshoot, and resolve advanced BizTalk server and Service Fabric server issues, including performance tuning, message flow bottlenecks, and deployment challenges.• Collaborate with development teams to identify root causes of recurring issues and recommend permanent fixes.• Proactively monitor BizTalk, Service Fabric, and Azure APIM environments using tools like BizTalk360, Dynatrace, Azure Application Insights, Performance Monitor, and custom scripts.• Perform maintenance tasks, including applying patches, configuring environments, and managing server upgrades.• Manage and optimize BizTalk code artifacts such as schemas, pipelines, orchestrations, and ports.• Design and configure code projects, deployment pipelines, and automated test cases for BizTalk and .NET WCF services using Azure Devops or GitHub• Support and troubleshoot integrations with external systems and technologies, including APIs, web services, and databases.• Participate in incident management, problem management, and post-incident reviews to ensure continuous improvement.• Ensure compliance with best practices, security standards, and regulatory requirements in BizTalk environments.• Document troubleshooting steps, configurations, and support guidelines for knowledge sharing within the team.• Normal business day support to be provided between 8:30 am to 5 pm AEST on business days.Mandatory Skills:• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).• Minimum of 8+ years of experience in BizTalk Server support, including at least 2 years at a senior or Level 3 capacity.• Expert skills in providing Level 2 and Level 3 code support for native BizTalk applications and WCF services hosted within IIS.• Expert skills in supporting and maintaining BizTalk server environments and related peripheral servers such as build and development servers.• Expert BizTalk and .NET WCF service coding skills, including the ability to design and configure deployment pipelines and automated test cases.• Strong knowledge of SQL Server, SQL queries, and jobs, especially within the context of a BizTalk server environment.• Web application development experience, including .NET and Node.js.• Excellent verbal and written English communication skills.• Strong relationship development and consultancy skills, as the role involves working closely with clients.• Excellent problem-solving and analytical skills.• Strong communication and interpersonal skills for collaboration with technical and non-technical stakeholders.• Ability to work under pressure and manage multiple priorities in a fast-paced environment.• Proactive approach to learning and staying updated on emerging integration technologies.Nice-to-Have Skills:• Experience supporting Azure APIM API policies and on-premises hosted Service Fabric microservices.• Experience monitoring integrations and environment using BizTalk360, Dynatrace, Azure Application InsightsLanguages:English: C2 Proficient
Job Title
BizTalk Support Engineer [Join ASAP]