HCLTech is hiring for Deputy Manager _ Insurance (UK/US Life Insurance and pension)Please share resumes to shine.albert@ who has worked in life and pension domain only.About the Company:HCLTech is a global technology company, home to more than 219,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2024 totaled $13.4 billion. To learn how we can supercharge progress for you, visit hcltech.com.About the RoleTo contribute to the achievement of HCL goals by supporting the objectives and goals of the Business Change teamTo work with existing and new clients to demonstrate expertise and promote HCL to a high standardTo produce high quality documentation meeting company standards for issuing to and approval by internal and external stakeholdersTo ensure all recommendations and solutions are designed with operational needs in mind balanced against initial and ongoing costs, compliant outcomes and client expectationsTo work with the BS&S team to support systems development and ensure UAT testing plans/execution are approved in line with business expectationsTo manage and aid transition to service delivery ensuring that all documentation, procedures and knowledge transfer to stakeholders are approved and completed before release of new items.To supply appropriate management information as and when requiredRequired SkillsAt least 2 years of experience of working in the UK Life and Pension s areaExperience of working within a business process outsourcing environmentAt least 3 years of experience in leading a team.Responsibilities:To undertake an initial analysis of items received to demonstrate an understanding of the requirements, working with operations, to ensure a choice of solutions can be presentedTo produce an impact assessment for approval by internal / external stakeholdersTo ensure all documentation (E.g. Impact Assessment / Business requirement specification) is delivered to a high standard and is approved by all internal and external counterparts.Following the initial approval of costs, work with key stakeholders to produce detailed project documentation identifying key requirements and responsibilities to deliver the required outcomes.Where appropriate, work with systems analysts to assist with the understanding of required changes.Where appropriate, work with internal and external stakeholders to ensure policyholder documentation is issued to the expected standards.To assist the test team with regards to creating and approving a required test plan.To provide operational sign off, prior to systems release, through the final approval of any UAT evidence and to undertake operational verification of the enhancements following release.To engage with operational stakeholders, ensuring employees have an appropriate understanding of the item being delivered through Business ChangeTo manage, and own the integration of, items into BAU and to identify / evaluate further opportunities for operational change as part of continuous improvementMaintain high levels of productivity and quality, whilst supporting colleagues and stakeholdersEnsure all regular events, including audit activities and actions, are completed / escalatedTo adhere to local and corporate governance and controls ensuring business operating systems and procedures are utilized / updated as necessaryTo adhere to all HCL policies and proceduresTo comply with industry and regulatory requirementsApplication of OpEX principles / focus on customer outcomesPromote good standards of professional working including verbal and written communication within a service delivery environmentSupport the achievement of the Business Change team "terms of reference" and "performance standards" by undertaking activities relevant to the needs of the businessManaging a group of junior BAs with their administrative tasks and project worksResponsible for mentoring new hires.Qualifications:Graduation in any stream MBA CFA Certification from CII, UKCBAP certification (from International Institute of Business Analysis, US)Workforce planning knowledgeUnderstanding of Operational Processes and proceduresPreferred Skills:Experience:At least 48 months of experience as Life & Pensions Business Analyst, or, at least 72 months of experience in Life & PensionsOperations. Proven track record of delivering to a high standard in an operational environment.Proven track record in the ability to influence and achieve resultsExperience of managing process and/or cultural change.Pay range and compensation package - As per HCL standards
Job Title
Deputy Manager-Insurance