JOB PURPOSE Responsible for handling the Spare part management operation with analysing the root cause for key performances (i.e. NPS, Inventory turnover, Sufficiency rate, Dead stock, parts consumption data statistics and for consumption trend analysis etc.), reviewing the spare part distribution of agency and service centers at reasonable level with avoiding part shortage and dead stock situation, ensuring the security of agency’s parts asset. KEY RESPONSIBILITIES Responsible for monitoring of PAN India spare part stock and improving the reasonability of service center's material preparation. According to different material categories, controlling the parts turnover days of the agency warehouse and service center at a reasonable level, improving the satisfaction of on-site material, thus improving the customer satisfaction. Responsible for analysing, finding root causes for key performance indexes that are performing below goals (i.e. NPS, Inventory turnover, Sufficiency rate, Dead stock, parts consumption data statistics and for consumption trend analysis etc.) Reporting statistics to management and suggesting improvements to inventory control. Providing trainings for inventory management to agency’s inventory persons and improve the ability of inventory management team. Responsible for monitoring the safety and auditing of state stock according to different material categories, ensuring the security of state’s handset /IOT asset Assist in handling other business in the spare part team. Overall experience : Minimum 5 years of Spare part operations
Job Title
AM/DM - Spare Part Management