Greetings from Simbo.ai!We are seeking a highly skilled and motivated Implementation Specialist to join our dynamic team. The ideal candidate will be responsible for delivering pre-sales demos, ensuring successful post-sales implementation, and acting as the liaison between clients and our software product teams to ensure smooth project execution. The role requires a deep understanding of client requirements, effective communication skills, and the ability to manage multiple tasks simultaneously to ensure the highest level of customer satisfaction.Key Responsibilities:Pre-Sales Demos:Conduct detailed product demos for prospective clients, showcasing the full capabilities of our software, answering questions, and aligning the solution with client needs.Post-Sales Implementation:Oversee the end-to-end implementation process post-sale, ensuring smooth integration and deployment of software solutions into client environments.Client and Product Team Coordination:Act as a bridge between clients and software product teams to ensure seamless communication, tracking of progress, and timely resolution of issues or requirements.Troubleshooting and Support:Identify and address client challenges during the implementation phase, providing timely solutions and ensuring that issues are escalated appropriately to the development team.Client Onboarding and Training:Provide training and onboarding sessions to clients, ensuring they are fully equipped to use the software effectively.Documentation & Reporting:Maintain clear documentation of the implementation process, including timelines, issues encountered, and solutions provided.Educational Background:A degree or relevant experience in the healthcare/medical field is preferred, as it will help in understanding the nuances of client requirements in this industry.Freshers having degree in MBA marketing/healthcare are also welcome.Interested candidates are requested to send their resumes at
Job Title
Implementation Specialist (Pre-Sales & Post-Sales)