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Job Title: Insurance Operating administrator Location: Mumbai Job Type: Contract -6 Months Opportunity Overview: Robert Walters has an exciting opportunity for Insurance operations position to work with our client for a 6 months contract. This contract role will provide exposure to a truly international and multicultural environment that appreciates and respects individuality. Key Responsibilities: Be an integral part of the team (Our team is new but growing at fast pace with a vast diversity in the experience that each colleague has i.e. campus and professionals from either insurance sector or different industry) Play a key role in building and transitioning functional capability to the service centre. Manage your book of work and ensure timely delivery on all cases as per SLAs (i.e. Meet SLAs on Accuracy, Productivity and TAT as per agreed standards) Understand the process and execute case / request as per the training provided and guidelines outlined in process manuals. Completing all training related activities when assigned Cognizant of completing all assigned activities within the stipulated time Any processing delays or open queries to escalated to PL/TMs after due investigation. Any escalation or complaint received from client or stakeholders should be notified to line manager. Ensure adherence to policies & procedures as per organization’s standards and laid out SOPs. Ensure operational risks are highlighted on time and escalated to proper authorities for corrective action. Adherence to data and information security guidelines Requirements/ Qualifications: Graduate in any field. Flexible to work in any shifts as per business requirement. Decent command on written and oral communication Patience and a knack for reading. Practice due diligence and take ownership of the work. Ability to adapt quickly. Good organization and time management skills to work effectively under pressure to meet deadlines. 1+ years of experience as Associate Analytical ability & Decision Making Prioritization with Client Focus Willingness to learn and adapt to changes. Microsoft Office proficiency (Beginner). Knowledge of Excel basics and Outlook. The client promotes collaboration and aims to provide a supportive and inclusive environment where all individuals can maximize their full potential. As we are continuously hiring for all our clients in the region, we will retain your CV in our database for any other positions that may fit your profile. Therefore, please let us know if you are not agreeable to that.