Designation : Branch ManagerOrganization: Pranaam Spa by Joyplanet Services Pvt. Ltd.Designation: Branch ManagerLocation: HISTORIA Royal Hotel, New Bhupalpura, Udaipur, RajasthanKey Roles and Responsibilities:Branch Management & OperationsEnsure smooth day-to-day operations of the spa.Maintain high standards of cleanliness, hygiene, and service.Supervise and manage staff performance, scheduling, and training.Guest ExperienceDeliver an exceptional guest experience by maintaining quality service standards.Handle guest concerns and ensure prompt resolution.Build strong relationships with customers to enhance loyalty and repeat business.Sales & Revenue ManagementDevelop and implement strategies to achieve sales and revenue targets.Monitor and analyze financial performance, including expenses and profitability.Identify opportunities for business growth and customer acquisition.Marketing & PromotionPlan and execute marketing activities to increase brand awareness.Collaborate with the team to run promotional campaigns and offers.Develop partnerships with local businesses and influencers to drive footfall.Payments & ReportingEnsure timely collection of payments and proper financial documentation.Prepare and submit daily, weekly, and monthly reports on revenue, expenses, and operational performance.Work closely with management to provide insights and recommendations.Collaboration & Team ManagementLead and motivate the team to maintain a positive work environment.Foster a culture of teamwork, discipline, and professionalism.Ensure effective communication among team members for seamless operations.Required Skills & Qualifications:Experience: Minimum 2-3 years in the hotel, wellness, or spa industry.Technical Skills: Proficiency in MS Office (Word, Excel, PowerPoint) and basic reporting tools.Leadership & Management: Strong team management, decision-making, and problem-solving skills.Sales & Marketing Acumen: Ability to drive sales and create marketing strategies.Customer Service Orientation: Excellent communication and interpersonal skills.If you are passionate about hospitality, wellness, and customer experience, we invite you to join our team and lead our branch to success!To Apply: Send your resume to ( ) or contact (+91 7575874758).
Job Title
Branch Manager