Key Responsibilities: Ability to seamlessly manage conflicts.Proficiency in MS Excel required.Self-motivatorPositive attitude & FlexibleAbility to perform with minimum supervisionExcellent communication and interpersonal skillsEducation & Experience: Minimum 2 years of experience as a Quality Analyst/Quality Auditor/Call Auditor.Positive attitudeFlexible & Aggressive towards workExcellent communication skills (Spoken and Written)Work independently with little supervision in a fast-paced agency environmentGoal oriented; have a burning desire to be successfulGraduate in any field or higher education is a plusStrong work ethicComfortable working in a fast-paced, rapidly changing environmentMust have a reliable internet connectionMust have a demonstrated ability to work within tight deadlines.Willing to work in night shifts
Job Title
Quality Analyst