Join Marcura as a DA Processing Officer – A Remote-First Opportunity with Flexible Work CultureAbout Us Marcura was founded 23 years ago by two visionary entrepreneurs. Our mission has always been to revolutionize digital processes within the global shipping industry. We achieve this by putting our customers first and creating innovative solutions that make a real-world impact. Our team is diverse, dynamic, and dedicated to driving forward a more efficient, tech-enabled future in maritime.With over 650 customers across 53 countries, an energetic team of 980+ members worldwide, and ambitious growth targets for 2025, we’re poised for continued success. Now, we’re looking for talented individuals who are as committed to excellence as we are to join us in this exciting journey.About the Role: DA Processing OfficerMarcura is looking for DA Processing Officer to ensure the processing of the DAs is done in the most accurate and efficient way possible. This covers the physical processing of the DAs, but also handling email communication, related to the DAs.You will join an ambitious DA-Desk team with colleagues that focus on getting tasks done, but also take time out for casual virtual hangouts. You’ll work closely with DA-Desk colleagues, who are based in their remote locations all over the world, all working with the same passion for servicing our customers in the shipping industry.Your Day-to-Day Will Involve:To ensure the PDA which is submitted by the agent is moved to the Operator with accuracy and justification of costsTo ensure all costs on the FDA are accurate, justified and any cost deviation fully explainedTo use all tools available to process the DAs – the tools should be used to ensure accuracy and efficiency is maintained and/or improvedTo read and understand emails received in assigned mailboxes and take action as appropriateTo ensure a focus remains on reducing the time spent by both Vessel operators and Agents in the processTo provide feedback loop for process gaps / improvementsQualifications We’re Looking For:A minimum of 2 years in a shipping company2+ years’ experience in DAsThe ability to understand the terminology and event of a port call, and link that to invoices / costs which have incurred in a DAGood written skills with the ability to clearly explain reasons for variance in cost and why certain costs are included/excluded in a DAGood communication skills with regards to approaching Agents / Vessel Operators for clarification where requiredYou have shipping related educationIdeally, you have worked with vessel operationsYou have experience from a shipping AgencyGood knowledge of written & spoken English.You are interested in technology and digital systemsWhy Marcura? Here’s What We Offer:Competitive Salary and Bonus: We reward your expertise and contributions.Flexible, Remote-First Culture: Work remotely with occasional in-office events and project days to foster collaboration and team spirit.Inclusive Onboarding Experience: Our onboarding program is designed to set you up for success right from day one.Marcura Wellness Zone: We value your work-life balance and well-being.Global Opportunities: Be part of an ambitious, expanding company with a local touch.Monthly Performance Support: Our modern performance management framework empowers you to reach your full potential.Diverse, Supportive Work Culture: We’re committed to inclusion, diversity, and a sense of belonging for all team members.Our Vision and ValuesMarcura’s innovative products continue to shape the maritime industry, enhancing productivity and creating a positive, lasting impact. By automating repetitive tasks, we empower maritime professionals to focus on more strategic, rewarding work. We’re proud of our progress in diversity, particularly in increasing gender representation in a traditionally male-dominated industry. At Marcura, we believe in hiring exceptional people and fostering a workplace where everyone can thrive.Ready to make a difference in a rapidly growing, global tech company? Apply today and let’s chart the course forward, together.For more information about our journey and mission, visit our website and pages.
Job Title
Marcura | DA Processing Officer