Job Summary: We are seeking a compassionate International Patient Coordinator to join our medical tourism company. The successful candidate will be responsible for serving and assisting international patients at different hospitals/hotels. The ideal candidate will have excellent communication skills in English, be able to work independently, have a passion for helping others, and can drive company car for work. Key Responsibilities: • Help international patients and their families in availing medical treatment/surgery at our partner hospitals • Ensure that patients receive the highest level of care and attention. • Provide timely coordination between patient, hospital, hotel and internal team responsible for operations • Communicate with international patients/families regarding appointments, care plans, financial, health and concierge resources available • Manage patient expectations and ensure that they are satisfied with the services provided • Maintain accurate and up-to-date records of all patient interactions Qualifications: • Master’s degree in healthcare administration, business administration, or a related field with 1+ years of experience in healthcare administration, medical tourism, or a related field. • Bachelor’s degree in healthcare administration, business administration, or a related field with 3+ years’ experience • Excellent English communication skills, both written and verbal. • Ability to work independently and as part of a team. • Skills and license to drive car. • Strong organizational skills and attention to detail. • Passion for helping others. Benefits: • Cell phone reimbursement Schedule: • Day shift
Job Title
International Patient Coordinator