About Us: At EcomEdge, we’re more than just an education company – we’re a powerhouse of innovation, passion, and success! Our mission? To empower entrepreneurs across India to build lean, profitable e-commerce businesses. Whether it’s through dropshipping or D2C brand-building, we provide the knowledge, tools, and community to transform dreams into reality.As the #1 e-commerce training company in India, we are driving a massive shift in the way people approach e-commerce. Our hands-on, results-driven programs have helped thousands of learners launch and scale their own successful online businesses, and we’re just getting started!Job Type: Full-time (Monday to Friday, 11 am - 7 pm)Job DescriptionWe are seeking a highly motivated Sales Development Representative to join our growing team at . In this role, you will be the first point of contact for potential customers, providing fast, engaging, and persuasive support across online platforms. You’ll work closely with our sales and marketing teams to convert warm leads into paying customers, re-engage cold leads, and continuously optimize the customer journey. If you’re enthusiastic about helping customers, love fast-paced environments, and thrive on closing deals, we want to hear from you!Key ResponsibilitiesRespond promptly to customer inquiries via WhatsApp, email, and other online platforms.Use persuasive messaging to convert warm leads into paying customers.Follow up regularly with cold leads to re-engage and nurture potential opportunities.Maintain accurate and up-to-date records of customer interactions in Excel/CRM.Collaborate with the marketing team to improve lead generation and sales campaigns.Identify common customer objections and refine scripts and solutions with the sales team.Share insights about customer behavior to inform and enhance the overall sales strategy.QualificationsProven experience in a customer-facing or sales support role.Strong written communication skills and a persuasive approach to customer interactions.Ability to respond quickly and manage multiple conversations simultaneously.Experience using CRM tools and maintaining detailed customer records.A proactive mindset with excellent follow-up skills.Passion for providing outstanding customer support and driving conversions.Why Join Us?Work remotely with a dynamic, fast-growing e-commerce company.Competitive pay and opportunities for growth.A supportive team culture that values innovation and results.How to ApplySend your resume and a brief cover letter highlighting your relevant experience to mannat@Compensation20k + commission (Approx 20-30k per month)
Job Title
EcomEdge.in | Sales Development Representative