Role: Hotel Reservations ExecutivePosition: On-Rolls( Immediate Joining)Joining: ImmediateSalary: NegotiableName of Company: Littul Steps Hospitality ( )About the Company:Littul Steps is a business process management company that known for transforming business stories by giving a facelift to Sales & Marketing, Reservations, Online Marketing, social media and Reputation Management solutions. Our repute for top-notch Quality is an outcome of our mantra to always “Dream & Do”. In honest collaboration with our clients, our small yet competent team works on big challenges pertaining to Online Distribution and Revenue Management, Website designing, Content Curation, Hotel Sales & Marketing, Business Intelligence & Simplified Dashboard Reporting.Location: Jhandewalan, New DelhiExperience: Fresher, 1-2 years of experience in hotel operations.Candidates Profile:1. Bachelor’s degree.2. Knowledge of MS Office, Excel and PowerPoint.3. Desire to continue to grow skill set with ongoing education and training4. Excellent communication and presentation skills5. Pleasing Personality and a Go-Getter AttitudeResponsibilities:Ensuring guests’ satisfaction by responding to any concerns they may have during their stay.Processing new reservations, including collecting payment information such as credit card numbers or other forms of payment.Updating existing reservations with any changes requested by guests.Communicating with guests throughout their stay to ensure their needs are met.Answering questions about hotel services, facilities, and activitiesProviding information about local attractions and activitiesCoordinating the flow of incoming and outgoing guest traffic by maintaining accurate records of reservations and room assignmentsProviding guests with information about rates and other policies, including cancellation policies
Job Title
Littul Steps Hospitality | Reservations Executive