Why Birdeye?Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.What You’ll DoYour work as a Sales Development Representative is mostly concerned with outbound sales tactics. You will provide outside prospects with information about Birdeye’s products and services. Sales Development Representatives must be very well-organized. Your primary duty is to generate leads and move them through a sales pipeline. Successful candidates will help prospects by identifying problems and offering workable solutions.ResponsibilitiesSupport the team on inbound strategies and lead generating effortsBuild relationships by nurturing warm prospects and find potential new sales opportunitiesEstablish active communication and engagement with prospects to sell Birdeye’s products and servicesManage and maintain a pipeline of interested prospects and engage sales executives in next stepsManagement of Sales cycle from Lead Generation to CloseUnderstand Sales Process and Consultative SellingSet up conferences or calls between sales representatives and potential clientsRequirementsAt least 1 year of B2B work experience, with a track record of achieving sales quotasStrong communication skills via phone and emailProven, creative problem-solving approach and strong analytical skillsAbility to show oneself, communicate, and persuade decision-makers at all organizational levelsHave a strong work ethic and are eager to learn and make new connections with prospectsEffective presentation and negotiation skillsProficiency with Salesforce or other CRM software, is a plusAmenable to work in US ShiftWhy You'll Join Us:At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication.Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.
Job Title
Birdeye | Sales Development Representative