As a member of the Financial Shared Service Center (SSC), the Business Process Manager manages the back office shared service team at the Global Capabilities Center. This team provides global support for high volume transaction processing, including Contracts & Billing, Collections, Accounts Payable and other key finance and accounting activities (F&A). The SSC Manager works closely with the business to ensure accurate, complete and timely processing and recording of key business transactions.The ideal candidate can undertake a variety of tasks and work diligently under pressure. This person is detail oriented, especially with data processing, has strong analytical skills and can incorporate new and effective ways to achieve better results.What You'll Do:Manage the accounts payable, procurement administration, innovation operations and order to cash operations team with a view towards accuracy, completeness and timeliness of transaction processingOwn and analyze the data, look for insights, trends and provide data driven recommendations as frequently as neededWork with SSC leadership team to provide feedback on usability of software solutions, representing business impact and requirementsDevelop and implement business process improvements to key transactional areasProvide reporting on key metrics and SLA’s to SSC and F&A leadershipLead and motivate your team via training, performance management, coaching and mentoringWhat You’ll Bring:A passion for technology and an ability to identify new opportunities for efficiency and productivityContinuous process improvement (Six Sigma, LEAN, etc)Strong written and oral communications skillsWell versed in Microsoft Office products including Excel, Word, and PowerPointAble to manage self-study training, including the ability to explore existing business operations and procedures as learning materials Finance or Accounting coursework preferred or meaningful relevant on the job experienceSalesforce CPQ and Workday experience preferred3-5 years prior experience managing operational teams
Job Title
Blackbaud India | Manager, Accounting