We at IGT are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Associates (+ Upselling) in the banking process. If you have a passion for helping customers and want to grow your career in the banking sector, we invite you to attend our walk-in interviews.Walk-in Interviews for Customer Service Associate - Banking ProcessWalk-in Interview - Monday to Friday (Excluding Sunday) Walk-in Interview Time: 10:00AM-5:00PM Venue: Infotech center - IGT Solutions , Ground floor , 1140 old Delhi Gurgaon road- Sector 22AKey Responsibilities: - Handle customer inquiries and resolve issues efficiently. - Provide accurate information about banking products and services. - Process transactions and maintain customer records. - Ensure compliance with banking regulations and policies. - Deliver excellent customer service and enhance customer satisfaction. - Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience - Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferencesRequirements: - Minimum Bachelor's degree/ Graduation must - Prior experience in customer service or banking is preferred. - Strong communication and interpersonal skills. - Ability to handle customer queries and complaints effectively. - Basic computer skills.Benefits: - Transport facility (Odd hours) - Comprehensive training and development programs. - Opportunities for career growth and advancement and other employee benefits. - We provide comprehensive training on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction.Documents to Bring: - Updated resume – - Valid ID proof (Aadhaar, PAN, etc.)Contact Information: For any queries, please contact - 9910907870How to Apply: Interested candidates are requested to walk in directly to the venue on the specified dates and time.Receive recognition for your upselling and customer satisfaction achievements, contributing to a positive work culture that values your efforts and contributions!!
Job Title
Corporate Banking Specialist