Role -NMS Circle Lead expeience -5-10 Years location -Gurgaon, NCR Jd -Desired Competencies (Technical/Behavioral Competency) Must-Have Telecom Wireless- Radio / Core technical background. Hands on and technical understanding of Telecom EMS / NMS / OSS layers and functionalities Customer handling and internal stakeholder management Customer escalation management Daily / Weekly customer reports tracking Daily / weekly Management dashboard SLA Management Good-to-Have Hands – on experience in NMS monitoring processes. ITIL processes Application roll-out and complete lifecycle till Customer acceptance.
Job Title
NMS Circle Lead