Experience Required :2-3 years of experience in operations management, preferably in a social media or digital marketing agencyKey Responsibilities :Campaign Operations ManagementCreate and maintain comprehensive media plans for all active campaigns Develop and manage campaign estimates and budgets Track campaign timelines and ensure on-time delivery Coordinate with the finance team for invoicing and payment processing Maintain detailed documentation of all operational processesInternal Team CoordinationAct as the central point of contact between creative, strategy, and execution teams Coordinate with the influencer management team for campaign execution Liaise with the finance team for budget tracking and reconciliation Work closely with campaign managers to ensure resource optimization Facilitate smooth information flow between different internal departmentsProcess ManagementDevelop and implement standard operating procedures (SOPs) Create and maintain campaign tracking systems Monitor project timelines and resource allocation Identify and resolve operational bottlenecks Implement efficiency improvements in internal workflowsReporting & DocumentationMaintain organized records of all campaign operations Create and standardize internal reporting templates Track and report operational KPIs Manage campaign documentation and internal databases Ensure proper archival of campaign assets and reportsRequired Skills & QualificationsBachelor's degree in Business Administration, Operations Management, or related field Strong understanding of social media and influencer marketing operations Excellent organizational and time management skills Proficiency in Excel for budget management and tracking Experience with project management tools and methodologies Strong analytical and problem-solving abilities Detail-oriented with excellent documentation skills Ability to handle multiple projects simultaneously Strong internal communication and coordination skills Experience with project management tools like Trello
Job Title
Operations Manager | Social Media