Company Description First Fiddle Restaurants, formerly known as The Lazeez Affaire Group, is a renowned innovator and leader in the hospitality industry. The company opened its first outlet, Lazeez Affaire, in 1999, popularizing the concept of fine dining in India. With a commitment to catering to the ever-changing cosmopolitan taste of its customers and a focus on customer satisfaction, First Fiddle Restaurants has become one of the world's largest F&B companies in the casual dining sector, serving over 500,000 customers monthly across 25+ outlets. The company's major brands include 'Lord of the Drinks', 'Tamasha', 'The Flying Saucer Cafe', and 'Teddy Boy'. Role Description This is a full-time on-site role as a Restaurant Manager located in New Delhi. The Restaurant Manager will be responsible for ensuring customer satisfaction, managing customer service, overseeing the hiring process, and maintaining effective communication within the restaurant. They will also be responsible for managing food and beverage operations and ensuring the smooth functioning of the restaurant's entrance and exit. Qualifications Customer Satisfaction and Customer Service skills Experience in hiring and managing staff Excellent communication skills Knowledge of food and beverage operations Ability to handle high-pressure situations Familiarity with restaurant gate management procedures Strong organizational and problem-solving skills Previous experience in the hospitality industry is a plus
Job Title
Restaurant Manager