Company DescriptionFrequency Foundry aims to transform sales and customer experiences by enhancing customer engagement, deepening loyalty, reducing operational costs, and accelerating revenue growth. The company combines business strategy, branding, and technology disciplines to design Customer Resonance within Customer Relationship Management (CRM) solutions. With a focus on successful CRM implementation, Frequency Foundry leverages technology to enable positive transformations in business development and customer strategies.Role DescriptionThis is a full-time remote role for a Power Platform Operational Delivery Lead at Frequency Foundry. The role involves overseeing the operational delivery of Power Platform projects, optimizing processes, and ensuring successful implementation of CRM technology solutions. The Power Platform Operational Delivery Lead will collaborate with cross-functional teams, drive project timelines, and provide technical expertise in CRM technology development and implementation.QualificationsPower Platform expertise, including Power Apps, Power Automate, and Power BIExperience in operational delivery and project managementStrong knowledge of CRM technology solutions and implementationExcellent communication and leadership skillsAbility to collaborate effectively with cross-functional teamsExperience in business strategy and customer engagementTechnical background in CRM development is a plusBachelor's degree in Computer Science, Information Technology, or related fieldWhat Skills and Tech Stack you will likely use daily:Power Platform ALMAzure DevOps PipelinesAzure Active DirectoryPower Platform SecurityPowerShell ScriptingBash ScriptingPower Platform CLIPlaywright Testing FrameworkTypeScriptRemote DesktopUse of VPNs What you will do from a high level:Manage Upgrades of Server SoftwareInstall and Upgrade Power Platform / D365 Solutions and DataPower Platform and Azure Environment MonitoringInvestigation and Resolution of Alerts from Power Platform and AzureCreate / Maintain and Improve the Operations Processes for Product, Project and Support TeamsCollaborate with a North American team overlapping from 8AM - 11AM in Mountain Time zone
Job Title
Frequency Foundry | Dynamics 365 CE Power Platform Operational Delivery Lead